Woolworths Group FY18 First Quarter Results

31  October 2017

FIRST QUARTER SALES RESULTS – FINANCIAL YEAR 2018

14 WEEKS TO 1 OCTOBER 2017

Customer focus driving comparable sales growth

 

FIRST QUARTER SALES

$ MILLION	2018 (14 weeks)	2017 (14 weeks)	change	Comparable Growth
Australian Food	9,634	9,2021	4.7%	4.9%
Endeavour Drinks	2,047	1,972	3.8%	3.3%
New Zealand Food (AUD)	1,508	1,5021	0.4%
New Zealand Food (NZD)	1,627	1,5771	3.2%	2.7%
BIG W	890	8681	2.5%	2.9%
Hotels	441	424	4.1%	4.1%
Total first quarter sales from continuing operations	14,520	14,007	3.7%
Discontinued operation - Petrol	1,226	1,1721	4.6%	3.0%

 

PROGRESS AGAINST KEY PRIORITIES

• New highs in Voice of Customer scores in September with Store-Controllable VOC of 83% in Woolworths Supermarkets
• Continued growth in customer transactions driving Australian Food comparable sales growth for the quarter of 4.9% despite a material increase in deflation driven by fruit and vegetables
• Strong double-digit online sales growth in both Australian and New Zealand Food assisted by the rollout of Pick up to all Woolworths and Countdown supermarkets
• 1POS (next generation store point of sale) in 285 Woolworths and 32 Countdown supermarkets at the end of the quarter
• Solid sales growth in Endeavour Drinks, with the sales performance of BWS a particular highlight
• Positive customer response to investment in service in New Zealand Food
• Improved sales performance from BIG W driven by a positive customer response (transactions and items per basket) to price investment. However, it is very early in the multi-year journey to turnaround BIG W
• Strong sales growth from Hotels, with Bars a highlight
• Exit from Home Improvement business completed on 11 October