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The fresh food people work hard to get food to places far beyond the big city lights of metropolitan Australia – not only by road, but by sea and air too.

North, east, west and south - we go almost anywhere in Australia, and above and beyond to provide home deliveries to our customers, including a regular service 600km off the east coast!

While we’re used to seeing the familiar Woolworths delivery vans on suburban roads, Woolworths help provide the same service to some of the most remote places in Australia - to islands and well into the bush.

Alistair Venn is our General Manager of Last Mile Delivery. He said, “If customers want us to deliver to their home or business, we’ll do our best to help get their shopping to them almost anywhere within reason by road, sea and air.”

We use barges, ferries and planes for some of our more unconventional home deliveries.

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SS Woolies at Lord Howe Island Wharf

One of the furthest regular delivery routes is to Lord Howe Island, 600 km off the east coast, operated by a cargo vessel dubbed “SS Woolies” by locals (pictured left). It makes the trip every fortnight, carrying orders packed by our Lake Cathie store near Port Macquarie on the mainland.

Further south, hundreds of customers on King Island, 340km north-west of Tasmania, receive their Woolies shop by plane and there’s no pesky excess baggage fees!

We also cross the seas to deliver groceries to customers in the Tiwi Islands, Magnetic Island and to smaller islands off the coast of Brisbane.

And of course, we deliver to the outback - including 40 cattle stations across WA and NT, several mines and a number of remote indigenous communities. Our customers in these remote parts of Australia tend to group their shopping with their neighbours and make one big order to be delivered by road, barge or plane. We’ve set up a special system just for them.

Map showing remote delivery locations Remote locations in the bush and on islands which Woolworths helps deliver special orders to.

 

Next time you see a team member packing an online order in store, it might be going further than you think!

 

Read more about what goes on behind the counter at Woolwoths Group on our blog - Check it out.

 

 

 

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We are on a mission to deliver the best in convenience, value and quality for our customers.

Postal Address

PO Box 8000

Baulkham Hills

NSW 2153

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1 Woolworths Way

Bella Vista

NSW 2153

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PO Box 8000

Baulkham Hills

NSW 2153

 

Phone

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Email

privacy@woolworths.com.au

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Woolworths Group acknowledges the many Traditional Owners of the lands on which we operate, and pay our respects to their Elders past and present. We recognise their strengths and enduring connection to lands, waters and skies as the Custodians of the oldest continuing cultures on the planet. 

 

 

Woolworths Group supports the invitation set out in the Uluru Statement from the Heart to walk together with Aboriginal and Torres Strait Islander peoples. We are committed to actively contributing to Australia’s reconciliation journey through listening and learning, empowering more diverse voices, caring deeply for our communities and working together for a better tomorrow.

 

Read more about our commitment to reconciliation

 

 

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