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Comments from Woolworths Northern NSW and QLD Assistant State Manager, Eamon Perry:

“We’ve seen an incredible display of unity from the Northern Rivers - from our own local team members to the community groups supporting families in the aftermath of these devastating floods.

“We’ve regained access to all our stores in the region, and are pleased to say our second Ballina store has been restocked to reopen to the community today, meaning both stores in town are now back up and running.

“As has sadly been the case for so many Lismore businesses, our stores there have sustained significant flood damage and we’re currently assessing what repairs will be needed before they can reopen.

“Our nearby Goonellabah store remains open to serve the Lismore community, with multiple trucks arriving daily to provide stock of fresh food and essential items.

“We would like to thank the Northern Rivers community for their understanding over the past week, as well as their support for our team members - many of whom have been personally affected.”



  • Woolworths’ two Lismore stores are the only two which remain closed in the Northern Rivers. Customers are encouraged to check their local store’s opening hours and services online.
  • Woolworths will continue to monitor store capacity and assess opportunities to reintroduce online services as soon as possible.
  • Woolworths has delivered 400kg of sausages, 200 loaves of bread and bottled water to the Lismore Evacuation Centre run by The Salvation Army and to the Stockpot Kitchen, a restaurant in Lismore used as a space where residents can drop by for food. Through BIG W, Woolworths Group has also donated more than 1,000 storage containers to locals to help those impacted by floods store their belongings.
  • Product limits currently apply in the following Northern NSW stores to ensure more customers can access essentials: Ballina Fair, Ballina River Street, Byron Bay, Cabarita, Casino, Goonellabah, Kingscliff, Lennox Head, Mullumbimby, Tweed Heads, Tweed City. See a full list of product limits here, including essentials such as milk, some meat products, rice and toilet paper.
  • Woolworths customers can support the flood relief efforts of The Salvation Army by rounding up their in-store purchases to donate to Woolworths STAND natural disaster program from today. The STAND program has already helped The Salvation Army deliver more than 27,000 meals to communities affected by these floods.